FAQs

Ticketing

VIP enjoy entry to PrimEvil, a free drink at the bar and unlimited fast-track entry to all haunts across the park all night.

All haunts- enjoy entry to PrimEvil and one visit to each haunt across the park during the night.

Fast track- enjoy entry to PrimEvil and a one fast track entrance to each haunt across the park during the night.

We encourage you to start your journey with us early and enjoy all the night has to offer. There will be street food providers and a licensed bar plus many entertainers to keep you company the whole night through. Please remember: Screaming won’t help!

Tickets can be purchased in advance by visiting our tickets page. A limited number of “All Haunt” tickets will be available on the gate and sold at full price which is £4.00 more than the online ticket price. Park only tickets are also available at the gate.

Subject to availability, yes they can. Please be aware that PrimEVIL has a maximum capacity to ensure that those attending get the opportunity to visit all attractions. We recommend booking in advance as we expect to sell out. The limited number of “All Haunts” tickets that are sold at the gate are at full price which is £4.00 more than the online price.  The Park only ticket is available at the gate every night.

PrimEVIL is open for seventeen nights over the Halloween period. It is important that we can accommodate everybody, so we have incentivised some evenings slightly to encourage some of our visitors into the earlier evenings.

Yes. PrimEvil will run in exactly the same way, (improvisation is a factor with actors), with the same cast and scares. Admission prices are reduced on some evenings.

Sorry, no. PrimEVIL is for adults and those aged 12+. We strongly recommend the event is unsuitable to those under that age.

Sorry, no. We ensure that our tickets are priced fairly for everyone attending whatever the number in the group.

Yes. You get 15% off every “All Haunt” ticket purchased.  You cannot use your Season Ticket holder discount with any other offer such as the Early Bird ticket offers and is not valid on Fast Track, Park only or VIP tickets.

No. Admission tickets are non-refundable and not transferable to another evening.

Yes, you can. You can pay for a Scare Pass Park only ticket price of £10.00 and is available to purchase at the gate. This gets you park access without admittance into any of the scare attractions. However please remember that all under 16 year olds must be accompanied at all times during their visit to PrimEvil including going through the Haunts.

The Experience

We will of course be keeping an eye on the government guidelines for PrimEvil 2021. But if restrictions are still in place (in some form), visitors will be required to bring a mask with them that they will have to wear in certain areas of PrimEvil. They will also be subject to a temperature check. Hand Sanitisers will be available at the entrance to any inside areas of PrimEvil and all of our scare actors will be wearing masks.  The indoor areas have ventilation systems which will be turned on during PrimEvil and the actors will all adhere to social distancing regulations. This is, of course, if restrictions still remain in place. We will update this information nearer the time.

The event is aimed at adults and those aged 12+.

If you are looking for a Halloween attraction suitable for children, we recommend you visit the daytime Halloween activities at Roarr! Dinosaur Adventure.

Yes. Four of the attractions are indoors albeit the queuing areas are outdoors. Route 666 is an outdoor attraction set in natural woodland.

Yes … it’s PrimEVIL. Screaming won’t help !!!! Enjoy …

Yes. All the attractions involve live actors, many of whom are considered to be extremely scary.

Wheelchair users are welcome to attend our event and park tickets will be available to purchase on the gate only – on the night of arrival. Only the Route 666 is accessible to wheelchair users – as our other attractions encompass uneven terrain, enclosed/narrow spaces and darkness.

Food & Drink

There is a BBQ and an inside Bar, Ice Age Treats and Nautilus all serving hot and cold light snacks and refreshments.

There will also be additional food trucks serving food through out the night

Yes. Only alcohol purchased at the park is permitted.

Facilities

Yes. We have disabled toilet facilities located around the park.

No – even trained guide dogs may be stressed by the nature of the event. Please enquire further.

We will be providing some cover over the Haunt queues, however there will be uncovered areas and walk ways where you may be exposed to the elements. As we usually expect rain in October please wear clothing to suit the weather on the evening.

PrimEVIL has hard walkways and we have gone to a lot of trouble to ensure that the surfaces are suitable for all weathers. That said some are in natural woodland so be prepared and wear suitable footwear.

We suggest you prepare for the changeable autumnal weather and bring suitable warm clothing.

PrimEvil is a mixture of indoor and outdoor environments and they are  very intricate as well as scary, with live actors, special effects, strobe lighting etc.

All tickets are non-refundable, please decide if you are fit to attend PrimEvil before you purchase any tickets.

Please remember this event is mostly outdoors, with exposure to the elements, please only attend if you think you are fit enough.

Anyone under the age of 16 must be accompanied by an adult. PrimEvil is not recommended to under 12’s. Please ask for details.

COVID-19 Safety Regulations.

We will continue to monitor government guidelines and will update this information a bit closer to the time, depending on what restrictions will/will not be in place.

Expectant Ladies

PrimEvil can get hectic with movement, jumps, uneven flooring, and scares. They are NOT recommended for pregnant ladies.

Heart Condition

If you have any concerns with a heart condition, then it would be advised not to attend any of the attractions.

Arthritis

Please ensure you are fit to attend.

Under Medical Treatment

Please remember this event is mostly outdoors, with queuing and exposure to the elements, please only attend if you think you are fit enough.

COVID -19

Anyone who has signs of Covid-19 symptoms, must NOT attend. 

Epilepsy

Please be aware that strobe and flashing lights are used on all the haunts.

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