FREQUENTLY ASKED QUESTIONS
Ticketing
VIP enjoy entry to PrimEvil, a free drink at the bar, a go on Predator High Ropes, and unlimited fast-track entry to All Haunts across the park all night.
Fast Track enjoy entry to PrimEvil, a go on Predator High Ropes, and one fast-track entry to each Haunt across the Park during the night.
All Haunts are free-roaming so you can enjoy as many haunts as you dare.
We encourage you to start your journey with us early and enjoy all the night has to offer. There will be street food providers and a licensed bar plus many entertainers to keep you company the whole night through. Please remember: Screaming won’t help!
Tickets can be purchased in advance by visiting our tickets page. A limited number of “All Haunt” tickets will be available on the gate and sold at full price which is £4.00 more than the online ticket price (subject to availability).
Subject to availability, yes they can. Please be aware that PrimEvil has a maximum capacity to ensure that those attending get the opportunity to visit all attractions. We recommend booking in advance as we expect to sell out. The limited number of “All Haunts” tickets that are sold at the gate are at full price which is £4.00 more than the online price. Please be aware that if an evening sells out there will be no tickets available on the gate.
Sorry, no. PrimEvil is for adults and those aged 12+.
Children aged 12-17 must be accompanied by an adult (ages 18+) at all times.
PrimEvil is scary! There are live actors that are loud, scary and may use language that you find offensive. Please do not attend if profane language offends you.
PrimEvil wants to ensure that all of our guests have an enjoyable visit. If you require extra assistance, a free Essential Companion ticket is available where support is needed that is significant and substantial and in excess of what could be reasonably expected of family/friends already accompanying you. The Essential Companion will need to bring proof of carer status. This can be in the form of NIMBUS Access card holder showing the +1 or +2 symbol (ID will be required on entry), proof of registered employed carer (photographic ID required on entry), receipt of carers allowance (please show this on the day), or they can attend as the companion of a wheelchair user.
Please note only Route 666 is accessible for people using wheelchairs/ mobility scooters. However, this Haunt is based on a hill with a steep decline to access and has a lower gradient incline throughout.
There may be queues for the different attractions if you would like to guarantee that you will not have to queue you can purchase Fast Track or VIP tickets.
Sorry, no. We ensure that our tickets are priced fairly for everyone attending whatever the number in the group.
ROARR! Annual Pass holders get 15% off every All Haunt ticket purchased. You cannot use your Annual Pass holder discount with any other offer such as an Early Bird ticket release, Fast Track and VIP tickets. The discount is also not valid on Park Only tickets. Tickets purchased using the discount must be in the name of the Annual Pass Holder and the Annual Pass holder must be attending the event.
No. Admission tickets are non-refundable and not transferable to another evening.
No, you will need to purchase an All Haunt/Fast Track or VIP ticket to gain entry to the park. It is up to you on whether you use your ticket to go through our Haunts.
PrimEvil is open for 16 nights over the Halloween period during October and November. Please check our ticketing page for availability and dates.
6pm with last entry at 9pm – the Haunts, bar and food outlets will close around 11pm
The Experience
PrimEvil is Norfolk’s biggest scare attraction. It’s a scare themed evening out over the Halloween period, lasting 16 nights over October and November for people aged 12+.
You can enter PrimEvil between 6-9pm (the Haunts, bar and food outlets will close around 11pm). There are five Haunts (our scare attractions), and a food and beverage hub area – you can walk around PrimEvil exploring throughout the evening, make sure to leave yourself enough time to access all the Haunts. There may be queues at some points, we recommend exploring and choosing when and where to go that works for you and your group.
The Haunts themselves are full of scares! The Haunts all have different themes, please check the Haunts section on our website for details. There are live actors, narrow spaces, dark areas and more… Remember screaming won’t help!
The event is aimed at adults and those aged 12+.
Children aged 12-17 must be accompanied by an adult (ages 18+) at all times.
PrimEvil is scary! The Haunts are dark, and have tight spaces with lots of jump scares. There are live actors that are loud, scary and use language that you find offensive so if are offended by profane language, please do not attend.
If you are looking for a Halloween attraction suitable for children, we recommend you visit the daytime Halloween activities at ROARR!
Yes. Four of the attractions are indoors albeit the queuing areas are outdoors. Route 666 is an outdoor attraction set in natural woodland.
Yes … it’s PrimEvil. Screaming won’t help! Enjoy …
Yes. All the attractions involve live actors, many of whom are considered to be extremely scary.
The actors are loud, scary and may use language that you find offensive – please do not book if you are easily offended. Due to the nature of the event actors may be in close proximity, they will not touch you, so please do not touch the actors.
Wheelchair users are welcome to attend the event, however only Route 666 is accessible for people using wheelchairs/ mobility scooters. However, this Haunt is based on a hill with a steep decline to access and has a lower gradient incline throughout. This pathway is mostly tarmacked but with a section of rough, uneven path at the top, with some narrow turns.
There may be queues for the different attractions – we do not have PrimEvil Access Passes, if you would like to guarantee that you will not have to queue you can purchase Fast Track or VIP tickets.
All Haunts will not be issued with a ticket. Fast Track will be supplied with five Fast Track passes, if you lose these then tough titties!
Fancy Dress/ Masks
We welcome visitors in fancy dress although no full face masks please and any props may need to be left at the entrance to the Haunts.
Weather Appropriate Clothing and Footwear
The Haunts themselves are indoors, however, the queueing areas and the rest of the Park is outdoors, so you will be exposed to the elements during the evening. As we usually expect rain in October please wear clothing to suit the weather on the evening.
PrimEvil has hard walkways and we have gone to a lot of trouble to ensure that the surfaces are suitable for all weathers. That said, some are in natural woodland, so be prepared and wear suitable footwear. PrimEvil in part, is located on a hillside so there will be some steep slopes.
Flat, comfortable shoes are advised.
All of our Haunts will contain these elements, if you are sensitive to these conditions, we would advise not to attend any of the attractions.
Those who suffer from claustrophobia and have a nervous disposition are not recommended to enter.
Food & Drink
Yes, PrimEvil will have a selection of external well-known local street food vendors at this year’s event, including Phat Khao, Fat Teds Streat Food, The Duck Truck, The Food Dude, The Candy Cable Stall, Swash Nosh and Deans Beans.
There will also be Project D doughnuts available and the Bitter & Twister Bar will be serving drinks. Dippy’s Pizza & Fries will be open for food and drinks and Nautilus will also serve drinks on the night.
Yes. Only alcohol purchased at the park is permitted, all other alcohol will be taken away at the entrance during the routine bag search. We also have a strict policy on refusing drinks to any guest who has reached their limit.
We are only using reusable cups at our event. These cost £1.00 for a pint-sized cup, which can be used throughout the night when you purchase drinks and taken away as a souvenir.
Facilities
Yes. We have toilet facilities located around the Park.
No – even trained guide dogs may be stressed by the nature of the event. Please enquire further.
We will be providing some cover over the Haunt queues, however there will be uncovered areas and walk ways where you may be exposed to the elements. As we usually expect rain in October please wear clothing to suit the weather on the evening.
PrimEvil has hard walkways and we have gone to a lot of trouble to ensure that the surfaces are suitable for all weathers. However, some of the paths are in natural woodland so be prepared and wear suitable footwear.
We suggest you prepare for the changeable autumnal weather and bring suitable warm clothing.
PrimEvil is a mixture of indoor and outdoor environments and they are very intricate as well as scary, with live actors, special effects, smoke machines, tight spaces, strobe lighting etc.
All tickets are non-refundable, please decide if you are fit to attend PrimEvil before you purchase any tickets. No refunds will be available on your arrival.
Please remember this event is mostly outdoors, with exposure to the elements, please only attend if you think you are fit enough.
PrimEvil has a minimum age of 12+.
Pregnancy
PrimEvil can get hectic with movement, jumps, tight spaces, uneven flooring, and scares. It is NOT recommended if you are pregnant.
Heart Condition
If you have any concerns with a heart condition, then it would be advised not to attend any of the attractions.
Arthritis
Please ensure you are fit to attend.
Under Medical Treatment
Please remember this event is mostly outdoors, with queuing and exposure to the elements, please only attend if you think you are fit enough.
Epilepsy and Visual Hypersensitivity
Please be aware that strobe and flashing lights are used on all the Haunts.
Claustrophobia
All our Haunts have enclosed spaces and narrow corridors in areas of low lighting. PrimEvil is not recommended for people that suffer from claustrophobia.
Restricted or limited movement
PrimEvil has movement, jumps, scares, uneven flooring, mixed flooring types, queues, and in part, is located on a hillside so there will be some steep slopes. Lots of walking involved at PrimEvil to explore the Haunts. Seating is available throughout PrimEvil, excluding the Haunts and queuing areas.
Asthma and Airway Hyperresponsiveness
Please be aware that smoke machines and synthetic fragrances are used at the Haunts.
Noise Sensitivity
Please be aware that loud noises and music are used at the Haunts, and music is played at the Hub food and drink area.
Nervous Disposition
Those who have a nervous disposition are not recommended to enter.
Queuing
There may be queues for the different attractions if you would like to guarantee that you will not have to queue you can purchase Fast Track or VIP tickets.
Please note: Only Route 666 is accessible for people using wheelchairs/ mobility scooters. However, this Haunt is based on a hill with a steep decline to access and has a lower gradient incline throughout. This pathway is mostly tarmacked but with a section of rough, uneven path at the top, with some narrow turns.
Yes! PrimEvil merchandise will be available throughout the evening in the food court area. Choose from branded t-shirts, hoodies, wristbands, magnets and bundle bags. Or, visit the ROARR! STORE online, nearer the time, for limited-addition t-shirts.
